Capacity Building and Training

How Can Border Agencies Enhance Security and Improve Results Under Resource Constraints? Aurelien Guilbert Vice President, Cargo Inspection Systems /Smiths Detection, France

Goran Stojkovski Programme Management Officer /UN Office on Counter-Terrorism - UNOCT

Kemi Nandap Comptroller General /Nigeria Immigration Service

Sarah Prew Senior Aviation Security Consultant /Arup UK

Any organisation, whatever is field of operation, is only as good as its staff. And investment in that human capital is one of the most valuable activities that any organisation can participate in. Training promotes the ethics and ideals of the organisation as well as well as improving the skills and knowledge to develop sound border and security management skills based on best practice.
As border agencies invest in increasingly sophisticated technology, agency staff will increasingly have to master new skills and ever-changing technical and operational skills.
So, how do you develop goals for your training program and the success metrics to measure how effective that training program is?