Andy Smith
- Director, Industry & Innovation
- SITA, UK
Joining SITA in 2007, Andy has focused on driving innovation and collaboration for airlines, airports, and government & industry bodies.
Since 2012 Andy has represented SITA’s Border Management business. In addition to promoting the effective use of passenger data, pre-clearance, risk assessment and biometric solutions, Andy continues to champion the collaboration of all stakeholders within the industry. After 5 years focused on Europe, Andy moved to a global role as Subject Matter Expert with particular focus on Digital Travel and Risk & Threat Management. Andy has now moved to the Innovation & Strategy team, engaging with industry bodies & partners, and driving innovation around Digital Travel and the use of Digital Identities at and beyond the border, as well as enhancing the capabilities of all SITA Borders’ solutions through new and emerging technologies.
Sessions
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Capacity Building
Dynamic, interoperable borders – the need for more flexible borders to respond to evolving and dynamic threats
Any organisation, whatever is field of operation, is only as good as its staff. And investment in that human capital is one of the most valuable activities that any organisation can participate in. Training promotes the ethics and ideals of the organisation as well as well as improving the skills and knowledge to develop sound border and security management skills based on best practice.
As border agencies invest in increasingly sophisticated technology, agency staff will increasingly have to master new skills and ever-changing technical and operational skills.
So, how do you develop goals for your training program and the success metrics to measure how effective that training program is?